Selected References

These are a sampling of comments representative of
clients who know our work:

“Carol and Jim make a great team -- they each bring strong people skills and clear, analytical thinking, plus creative ideas. They also made us think -- we couldn’t duck the tough issues . And in spite of that, they made the tough work fun. We couldn’t have developed the innovative strategy we have without their assistance.” Foundation senior executive

"In short order these two gave our academic medical center a new framework of principles and tools to improve our management of affiliations. Our leadership members are tough to please, and they've seen most of the "name" consultants here at one time or another. But our leadership members were so pleased with the work from RIORDAN KILLIAN that some members suggested we publish their findings and recommendations in a major professional journal. When was the last time we said that about our consultants?" Senior Dean, School of Medicine

“These two involved our Board at every point in the process, and challenged our thinking. They are the best facilitators I’ve worked with -- well prepared, clear thinking, and able to draw out our concerns, without getting controversial -- and we really felt the final recommendations were ours, not the consultants’. All in all, they led an outstanding planning process -- better than my expectations.” Board member, and senior attorney of major firm

“We got far more value than I’d expected from a consultant. They were easy to work with, stayed in touch, and delivered professional products on time and on budget. Their strategy recommendations were practical, and they even provided added services to assist in our implementation, and adjusted the scope of other work so there were no added fees -- I haven’t seen consultants do that before. We’d recommend them to other foundations.” Foundation CFO

 “They kept us on track, and pushed us to make decisions. I’m not a patient person, and I’ve been frustrated by our years of internal debates, but in the span of a few months we had cut through the clutter and were moving ahead. I’m sorry their project is over, because they’ve helped us so much. But they left us with tools that will continue to help us move forward.”
Board chair